Information Technology

Whereas many Town departments provide their services directly to the citizens, businesses or other external agencies, the Information Technology Department's primary customers are other Town departments. The fundamental role of the IT Department is to support Town departments in the implementation of their plans to deliver services to citizens and other customers. These systems and technologies provide department personnel with information relative to their operations, support strategic planning, promote effective resource management, enhance customer service and promote internal and external communications. The Information Technology Department and the technologies it can implement are major resources for increasing Town productivity and effectiveness. The department assumes the following responsibilities for all IT projects and systems including:

Communications Implementation, Maintenance and Support
Contingency Planning
Data Analysis, Backup and Restoration
Database Programming
Disaster Recovery Planning
Employee Computer Education
GIS (Geographic Information Systems)
Hardware and Software Consultation, Implementation, Maintenance and Support
Helpdesk Support
Inventory Management
IT Project Management
IT Contract Negotiation and Management
Internet Security
License Compliance
Outside Vendor Liaison
Policy Development
System and Data Security
System and Network Design and Integration
Telephone System Implementation, Maintenance and Support
Technology Research
Web Development, Maintenance and Support
Voicemail Implementation, Maintenance and Support

In addition to the initiatives listed above, the Information Technology Department is continually researching emerging technologies. Vendors wishing to submit information about a company may do so via the Information Technology Department's Contact Us page.